WEEK 11

WEEK 11

DATE: 25/4/2019
SUPERVISOR: SIR SHAH RIZAILLI BIN MUKHTAR
👉 MEETING WITH RADIBEMS - SELAYANG HOSPITAL

Activities

• The objective of this visit is to gain more information regarding alarm system in medical equipment and how the medical staffs handled with the breakdown of medical equipment in the hospitals.
• The other purpose of this visit is to ask the Radibems Sdn Bhd staffs to answer the survey questionnaire on biomedical engineering service and maintenance. This survey answer will help to guide me through this project.
• Total of 10 respondent from Radibems Sdn Bhd at hospital selayang answer the survey questionnaire. 
• During the visit, I also have an interview session with one of the engineer of Radibems Sdn Bhd. The staff explained on how the medical staff handled with the breakdown of medical equipment in the hospital. When there is breakdown of medical equipment, the medical staff need to fill in the form in order to inform about the breakdown medical equipment. Then, the form will be send to the admin of the hospital. The technician or biomedical engineer will only be informed of the medical equipment breakdown through the admin. The staff then add, they actually required about 2 hours in order to respond to any breakdown report because of the procedure that need to be followed by medical staffs. By reviewing this situation, the biomedical engineer/technician able to respond to any breakdown report early if there is the system that able to send the information directly to them. 
• The staff also explained on the troubleshooting of the medical equipment. The biomedical engineer/technician will be given 7 days to fix the breakdown in medical equipment. They will take maximum 3 days to detect the faulty part in the medical equipment that cause the breakdown. If they failed to fix the medical equipment in 7 days, they will need to send the medical equipment to the vendor and their salary will be deducted for the days after the time frame given. This is the situation that the technician and also the company want to avoid as it could cause a loss to the company. The company need to pay to the vendor for fixing the medical equipment. So, they need to be fast in fixing the medical equipment to avoid the loss. The staff add that as for now, they only depend on the skills of the technician and tester to detect the faulty part in the medical equipment. It would be good to have a system that able to directly detect the faulty part in medical equipment. 

DATE: 26/4/2019

SUPERVISOR: SIR SHAH RIZAILLI BIN MUKHTAR
👉 UPDATING DATA SURVEY

Activities

• Update the survey data analysis based on the answer from the respondent of Selayang Hospital.

DATA ANALYSIS BASED ON DEMOGRAPHIC INFORMATION
RESPONDENTS	MALE	18
	FEMALE	2
COMPANY'S NAME	RADIBEMS SDN BHD	20
COMPANY NATURE OF BUSINESS	MEDICAL EQUIPMENT SERVICES AND MAINTENANCE	16
	HOSPITAL SUPPORT SERVICES	7
	BIOMEDICAL ENGINEERING	2
	OTHERS	1
POSITION OF RESPONDENTS	HEAD OF BEMS SERVICE CENTRE	2
	BIOMEDICAL ENGINEER	2
	BIOMEDICAL TECHNICIAN	4
	BIOMEDICAL TECHNICIAN III	4
	TECHNICAL MANAGER	2
	SPECIALIST	2
	TECHNICIAN	5
WORKING EXPERIENCE	< 1 years	4
	1 – 5 years	11
	> 5 years	6